Returns & Exchanges

At Arenade Ph, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, our streamlined return and exchange policy ensures a hassle-free process within 15 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our website portal with your order number and reason for the return to receive an authorization code.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring that all tags are attached and the product remains in its original, unused condition.

• 3.
  Ship the Item

  Send the package to our designated return center using a trackable shipping service; please keep your shipping receipt for verification purposes.

• 4.
  Inspection and Refund

  Once our quality control team inspects and approves the returned items, your refund or exchange will be processed within 5 to 7 business days.